Self Storage Tufnell Park Health and Safety Policy
This Health and Safety Policy sets out the commitment of Self Storage Tufnell Park to provide a safe and healthy environment for all employees, customers, contractors, and visitors, including those using our facilities for moving and removal activities. We aim to prevent injury, protect property, and minimise risks across our storage and handling operations.
Our Health and Safety Commitment
Self Storage Tufnell Park is committed to complying with applicable health and safety legislation and recognised industry standards. We will take all reasonably practicable steps to safeguard the wellbeing of those who work at or visit our premises, from staff operating equipment to customers moving goods into and out of storage units.
Health and safety responsibilities form an integral part of our overall management and decision-making processes. We promote a positive safety culture in which hazards are identified early, risks are assessed, and appropriate control measures are put in place and maintained.
Management Responsibilities
Management at Self Storage Tufnell Park is responsible for implementing and reviewing this policy and ensuring that adequate resources are available to support it. This includes providing and maintaining safe premises, equipment, and systems of work.
Managers will:
Carry out and regularly review risk assessments for all key activities, including storage unit access, handling of goods, and coordination with removal companies and other contractors.
Ensure that safety procedures are communicated clearly and are readily accessible to employees and customers.
Arrange appropriate training, instruction, and supervision for staff to enable them to work safely and respond effectively to incidents and emergencies.
Monitor compliance with health and safety requirements and take corrective action where deficiencies are identified.
Employee Responsibilities
Every employee has a duty of care to themselves, colleagues, customers, and visitors. Staff are required to cooperate with management in implementing this policy and must not interfere with or misuse anything provided for health, safety, or welfare.
Employees must:
Follow all safety instructions, procedures, and signage displayed on site.
Use equipment, including handling aids, in accordance with training and manufacturer guidance.
Report hazards, near misses, accidents, and unsafe conditions to management as soon as reasonably practicable.
Wear any personal protective equipment provided where it is identified as necessary.
Take reasonable care when assisting customers and removal personnel, particularly in loading areas, corridors, lift lobbies, and staircases.
Customer and Visitor Responsibilities
Customers and visitors, including those using removal services, share responsibility for maintaining a safe environment while on our premises. All users of our storage facilities are expected to:
Comply with site rules, signage, and any instructions given by staff regarding safe access, loading, and unloading.
Ensure that items stored and handled are safe and lawful, and that they are packaged and secured to prevent spills, damage, or injury.
Take particular care when carrying or transporting heavy or bulky items, and use trolleys or lifting aids where provided and appropriate.
Refrain from blocking fire exits, corridors, access roads, and loading bays.
Report any unsafe condition, damaged equipment, or incident to site staff promptly.
Working With Removal Companies and Contractors
Our facilities are frequently used by professional removal companies and independent contractors. To maintain a safe working environment for all parties, we expect these partners to operate to high safety standards.
Removal companies and contractors must:
Conduct their activities on site in a manner that does not put themselves or others at risk.
Use appropriate vehicles, lifting equipment, and securing methods when transporting goods to and from storage units.
Supervise their staff and ensure they are competent and trained for manual handling, loading, and unloading tasks.
Observe site speed limits, loading bay rules, and any designated pedestrian routes.
Cooperate fully with Self Storage Tufnell Park staff in the event of an emergency or safety concern.
Safe Premises and Equipment
Self Storage Tufnell Park will maintain its premises, fixtures, and equipment so they are, as far as reasonably practicable, safe to use.
This includes:
Maintaining clear access routes, stairways, corridors, and loading areas.
Ensuring that lighting is adequate in all areas where customers and staff move, lift, or handle items.
Providing and maintaining suitable handling equipment where applicable and ensuring that such equipment is inspected and serviced as required.
Keeping plant rooms, service areas, and restricted zones secure and accessible only to authorised personnel.
Hazardous Substances and Prohibited Items
To protect people and property, certain goods must not be stored or handled within our facilities. This includes explosive, flammable, corrosive, or otherwise hazardous materials that create undue risk to health and safety.
Customers and contractors are responsible for ensuring that goods brought onto the premises comply with our storage terms and do not present an unreasonable danger. Any suspected hazardous materials may be refused entry or removed in line with our terms of use and legal obligations.
Emergency Preparedness
Self Storage Tufnell Park maintains procedures for responding to emergencies such as fire, structural incidents, serious accidents, and security threats. Staff are trained to act in accordance with these procedures and to assist customers and visitors in evacuating the premises when required.
Emergency exits and routes are clearly marked and must never be obstructed by vehicles, stored goods, or temporary equipment. Fire safety equipment is provided and maintained in line with legal and industry requirements, and may only be used in an emergency or by authorised personnel.
Accident Reporting and Investigation
All accidents, injuries, near misses, and dangerous occurrences on site must be reported to Self Storage Tufnell Park staff. We keep records of reported incidents and investigate them where appropriate to identify root causes and implement corrective measures.
Information gathered through this process is used solely to improve safety standards and to help prevent similar incidents in future.
Training and Continuous Improvement
We recognise that achieving and maintaining high standards of health and safety requires ongoing attention and improvement. Self Storage Tufnell Park provides staff with relevant training and updates, particularly on safe handling, emergency procedures, and interaction with customers and removal service providers.
This policy and associated procedures are reviewed periodically and following any significant changes to our operations, facilities, or legal obligations. Feedback from employees, customers, and contractors is welcomed and will be considered as part of our commitment to continuous improvement.
Policy Review and Availability
This Health and Safety Policy is effective from the date of publication and remains in force until superseded by a revised version. It will be reviewed regularly to ensure it remains appropriate to the nature and scale of activities at Self Storage Tufnell Park.
A copy of this policy is available to all employees and may be inspected by customers and visitors on request. Everyone who uses or works within our facilities is encouraged to familiarise themselves with its contents and to contribute to a safe and secure environment.
